Step 1: Enter Your EASTEL Group Mobile Number

To begin your EASTEL Group top up, first ensure you have your EASTEL Group mobile number ready. On the EASTEL Group reload page, you will see a field to enter your mobile number with the Malaysia country code (+60). You can either enter your own EASTEL Group number or select from previously saved numbers. If you are reloading for someone else, there is an option to enter a different EASTEL Group number under "Reload for Other Numbers." Simply input the 10-11 digit EASTEL Group mobile number (e.g., 60123456789) and proceed to the next step.

Step 2: Select Your EASTEL Group Reload Amount

After confirming the EASTEL Group mobile number, you will choose your reload amount. EASTEL Group offers flexible reload options starting from a minimum of RM5. You can select from preset amounts: RM5, RM10, RM20, RM50, RM100, or RM200. If you need a different amount with EASTEL Group, you may also enter a custom value. The reload amount can be selected multiple times if you wish to add more credit in a single transaction with EASTEL Group. Your current airtime credit balance will be displayed for reference, showing the last update date from EASTEL Group.

Step 3: Choose Your EASTEL Group Payment Method

EASTEL Group provides multiple secure payment options to suit your preference. You can pay using Debit or Credit Card (Visa, Mastercard), Online Banking via FPX (Financial Process Exchange) which supports all major Malaysian banks, or Other E-wallets such as Touch 'n Go eWallet, GrabPay, and Boost. If you have an EASTEL Group Wallet, you may also use your EASTEL Group wallet balance as a payment method, provided you have sufficient funds with EASTEL Group.

Step 4: Review Order Summary and Complete Your EASTEL Group Payment

Before finalizing your EASTEL Group top up, review the Order Summary which displays your total amount, any applicable discounts, and the final amount to pay with EASTEL Group. Once confirmed, click the "PROCEED PAY" button to complete the transaction. You will be redirected to your chosen payment gateway to authenticate and authorize the payment with EASTEL Group. After successful payment, your EASTEL Group airtime credit will be topped up instantly, and you will receive a confirmation SMS from EASTEL Group.

Step 1: Access the "Reload for Other Numbers" Option with EASTEL Group

EASTEL Group makes it easy to top up credit for family members, friends, or colleagues. On the EASTEL Group reload page, look for the "Reload for Other Numbers" section. This EASTEL Group feature allows you to add airtime credit to any EASTEL Group mobile number without needing to log into that person's account. It is perfect for parents reloading for children, friends helping each other, or businesses providing credit to employees with EASTEL Group.

Step 2: Enter the Recipient's EASTEL Group Mobile Number

In the designated field, enter the recipient's EASTEL Group mobile number in the format e.g., 601169070051 (including the country code without the "+" sign). Double-check the EASTEL Group number to ensure accuracy, as EASTEL Group reloads cannot be reversed once processed. If you have previously reloaded for the same EASTEL Group number, you may also select from your reload history for convenience with EASTEL Group.

Step 3: Confirm and Complete the EASTEL Group Reload

After entering the recipient's EASTEL Group number, select the reload amount and payment method as usual. Review all details carefully — the recipient's EASTEL Group number, reload amount, and payment method — before proceeding with payment. Once confirmed with EASTEL Group, the airtime credit will be instantly added to the recipient's EASTEL Group account. Both you and the recipient will receive SMS notifications from EASTEL Group confirming the successful top up.

What is EASTEL Group Wallet?

EASTEL Group Wallet is a built-in digital wallet within the EASTEL Group ecosystem that allows you to store funds for quick and convenient reloads. You can top up your EASTEL Group Wallet balance separately and use it to pay for airtime credit reloads, data add-ons, and other EASTEL Group services. The EASTEL Group wallet balance is displayed in your account dashboard and can be viewed at any time through the EASTEL Group Super App.

How to Use EASTEL Group Wallet for Reload

When making a reload with EASTEL Group, you can select EASTEL Group Wallet as your payment method. The EASTEL Group system will check your current wallet balance. If your EASTEL Group wallet balance is sufficient, you can complete the payment instantly without needing to enter card or banking details. If your EASTEL Group wallet balance is insufficient, you will be prompted to reload your EASTEL Group wallet first by clicking the "+ Reload Wallet" button. This two-step process with EASTEL Group ensures you always have the option to use your EASTEL Group wallet for future transactions.

Benefits of Using EASTEL Group Wallet

Using EASTEL Group Wallet for reloads offers several advantages: faster checkout without re-entering payment details with EASTEL Group, better tracking of your spending history with EASTEL Group, and exclusive promotions that may offer discounts or cashback when using EASTEL Group wallet balance. Additionally, EASTEL Group Wallet provides an extra layer of security as you do not need to share your card details for every transaction with EASTEL Group.

Debit and Credit Card (Visa, Mastercard) with EASTEL Group

EASTEL Group accepts all major debit and credit cards for reload payments. Simply select the card option with EASTEL Group, enter your card details, and authenticate the transaction using 3D Secure (Verified by Visa or Mastercard SecureCode). Your EASTEL Group payment is processed through secure, PCI-compliant payment gateways to ensure your financial information remains protected with EASTEL Group.

Online Banking via FPX with EASTEL Group

For users who prefer direct bank transfers, EASTEL Group supports FPX (Financial Process Exchange), Malaysia's leading online banking payment system. FPX with EASTEL Group allows you to pay directly from your bank account without needing a credit card. Supported banks for EASTEL Group include Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, AmBank, and many others. Simply select your bank, log in to your online banking portal, and authorize the EASTEL Group payment.

Other E-Wallets Accepted by EASTEL Group

EASTEL Group also accepts payments from popular e-wallets in Malaysia, including Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay. This EASTEL Group option is ideal for users who prefer to manage their finances through digital wallets. Simply select your preferred e-wallet with EASTEL Group, and you will be redirected to the e-wallet app to complete the EASTEL Group payment securely.

Minimum Reload Amount with EASTEL Group

The minimum reload amount for EASTEL Group prepaid accounts is RM5. This low minimum with EASTEL Group makes it convenient for users who need a small top up to extend validity or make a few calls. You can reload with EASTEL Group in increments of RM5, RM10, RM20, RM50, RM100, or RM200, or choose a custom amount that suits your budget with EASTEL Group.

Reload Validity and Expiry with EASTEL Group

When you reload your EASTEL Group account, the airtime credit added does not expire as long as your EASTEL Group account remains active. However, your EASTEL Group prepaid account validity is determined by your active plan or the last reload date. To keep your EASTEL Group number active, ensure you perform a reload or subscribe to a plan before your EASTEL Group validity period ends. Unused EASTEL Group credit will remain in your account even after validity expires, but you will need to reload with EASTEL Group to reactivate services.

Instant Credit Addition with EASTEL Group

All EASTEL Group reloads processed through the official portal are added to your account instantly. Once payment is confirmed with EASTEL Group, the airtime credit will reflect in your EASTEL Group balance immediately. You will receive an SMS confirmation from EASTEL Group verifying the successful top up. If you do not receive confirmation from EASTEL Group within a few minutes, please check your transaction status or contact EASTEL Group customer support.

Reload Confirmation and Receipt from EASTEL Group

After completing a successful EASTEL Group top up, you will receive a confirmation SMS to your EASTEL Group mobile number. For online banking and card payments with EASTEL Group, you will also receive a payment receipt via email if you provided an email address during checkout. You can also view your EASTEL Group reload history and transaction records within the EASTEL Group Super App for your reference.

Can I reload my EASTEL Group account for someone else?

Yes, EASTEL Group allows you to reload airtime credit for any EASTEL Group mobile number. Simply use the "Reload for Other Numbers" feature with EASTEL Group, enter the recipient's EASTEL Group number, select the reload amount, and complete payment. This EASTEL Group feature is perfect for parents, friends, or employers who need to add credit for others with EASTEL Group.

What payment methods are accepted for EASTEL Group reload?

EASTEL Group accepts a variety of payment methods including Debit/Credit Card (Visa, Mastercard), Online Banking via FPX (supported by all major Malaysian banks), and popular E-wallets such as Touch 'n Go eWallet, GrabPay, and Boost. EASTEL Group Wallet balance can also be used if available with EASTEL Group.

Is there a minimum reload amount for EASTEL Group?

Yes, the minimum reload amount for EASTEL Group prepaid accounts is RM5. This allows you to top up small amounts with EASTEL Group when you only need to extend validity or make essential calls. Larger EASTEL Group reload amounts up to RM200 are also available.

How long does it take for EASTEL Group reload credit to appear?

EASTEL Group reloads are processed instantly. Once payment is successfully completed with EASTEL Group, the airtime credit will be added to your EASTEL Group account immediately. You will receive an SMS confirmation from EASTEL Group shortly after the transaction.

What should I do if my EASTEL Group reload does not go through?

If your EASTEL Group reload does not reflect after payment, first check your transaction status with your bank or e-wallet provider. Ensure you entered the correct EASTEL Group mobile number. If the issue persists with EASTEL Group, contact EASTEL Group customer support with your transaction reference number for assistance.

Top up your EASTEL Group airtime credit instantly. Choose from RM5 to RM200 with EASTEL Group. Pay with debit/credit card, online banking, or e-wallets. Reload for yourself or others with EASTEL Group. Fast, secure, and reliable with EASTEL Group.